Delivery and Shipping Information
Please expect delivery within 3-5 business days after your order has been accepted. Our delivery time starts from the moment an order is accepted and includes a 48 hour period, where your items will be processed and dispatched by our warehouse. Please note orders are not processed on Saturdays, Sundays and UK Bank Holidays.
Returns and cancellation
Our returns and cancellation policy applies to all purchases made online at www.mylittlecoco.co.uk.
Due to our fast-paced processing and dispatch we are unable to change or cancel an order once it has been placed.
Unfortunately, due to hygiene reasons we are unable to offer refunds or exchanges on our gift sets. Special consideration will be given in exceptional circumstances; however you must be able to provide satisfactory proof of purchase. Please contact us at firstname.lastname@example.org with the following details:
Our customer service team aim to respond in 3-5 working days.
Limited edition and pre-order items (such as our Baby Mama hoodie) are made to order and are therefore not eligible for a refund or exchange.
My Little Coco reserves the right not to offer an exchange or refund for change of mind.
My Little Coco reserves the right to change our warranty conditions without notice.
Our refund policy does not exclude or replace your rights given under the British Consumer Law and Regulations.